Bienvenue chez Serve Legal

For 40 years, the Serve Legal Group has helped businesses close the gap between policy and reality. From compliance and mystery shopping to international operational insight, we partner with businesses to turn data into action and opportunities for growth.

Explore our story, meet our team, and discover the ethos, experience and credentials behind the work we do.

Notre histoire

Serve Legal is a global operational intelligence partner, helping businesses gain a clearer understanding of what is happening across their operations in the real world.

As the business grew to become a market leader in compliance auditing and mystery shopping, our focus expanded beyond measurement alone. Organisations were collecting more data than ever before, yet many still lacked visibility of the reality on the ground.

The gap between policy and reality continued to create risk, inconsistency, operational cost and missed opportunity.

Through investment in technology, innovation and data intelligence, we strengthened our ability to support businesses across sectors, markets and operational environments to close the gap between policy and reality.

Today, we combine people, technology and real world operational insight to deliver trusted, dynamic and predictive intelligence that supports faster, smarter business decision making.

Our compliance audits, mystery shopping programmes, live reporting platforms, benchmarking tools and innovation initiatives help organisations move beyond reactive problem solving. We help businesses understand operational performance, prioritise action, anticipate future risk and unlock opportunities for growth.

Rencontrez l'équipe qui mène notre mission

Découvrez les visages derrière le succès de Serve Legal : notre PDG et notre équipe de direction, composée de professionnels passionnés qui stimulent l'innovation, favorisent les relations avec les clients et garantissent l'excellence opérationnelle. Faites connaissance avec les personnes qui apportent leur expertise, leur dévouement et leur esprit de collaboration à tout ce que nous faisons chez Serve Legal.

Kate Rand

président-directeur général

Jenni Garratt

Directeur des ventes et du marketing

Seth Uden

Directeur des opérations

Matthew Houliston

Directeur des systèmes et des données

Hannah Rees

Responsable des ressources humaines

100

Global Coverage

15000

Auditors Globally

250000

Audits annuels

Nos partenariats et affiliations

Serve Legal collabore avec plusieurs organisations afin de partager ses connaissances et son expertise, ce qui nous permet de continuer à fournir des services sur mesure à nos clients. Nous sommes également très fiers de notre rôle d'employeur favorable aux jeunes et travaillons activement avec des organisations qui peuvent nous aider à améliorer notre offre aux jeunes qui travaillent pour nous.